APBA TG Human Resource Pte Ltd
East Region
Administrative Assistants (Administration & Office Support)
Contract/Temp
Salary: $3340 per month
Job details available in https://sg.jobstreet.com/job/93713153?tracking=SHR-WEB-SharedJob-asia-7
Job Highlights
- Opportunity to support meaningful assistance schemes for lower-income households
- Hands-on exposure to case assessment, appeals review, and operational support
Job Description
We are looking for a detail-oriented and empathetic Case Management Executive to support the administration and processing of assistance schemes for lower-income households.
This role is suitable for someone who is comfortable reviewing applications, verifying supporting documents, managing appeal cases, and communicating with members of the public. You will support case processing, tracking, and administrative operations in a dynamic environment that requires accuracy, good judgement, and sensitivity when handling vulnerable individuals and families.
Key Responsibilities
- Support the processing of schemes aimed at assisting lower-income households
- Screen applicants to determine if they are currently receiving assistance or have received similar support from other agencies
- Review appeal cases and cases with processing errors, and verify details against relevant documents and screenings
- Prepare recommendations for approval by the appropriate officer
- Monitor and track application numbers and related data
- Support ad hoc administrative and operational duties as assigned
Requirements
- Experience in casework, case management, social service, or public assistance-related work will be an advantage
- Interest in working with vulnerable persons, including lower-income households
- Strong interpersonal, administrative, and computer skills
- Able to communicate effectively with members of the public
- Meticulous, detail-oriented, and able to handle information accurately
- Comfortable working in a structured and process-driven environment
- Diploma and Above